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At IBCC our customers receive a tailor-made after-sales service with direct contact from a highly qualified team to resolve any problems that may arise. We focus on offering a flexible and fast service because the product cannot wait.
Our team thoroughly analyses the root causes of the problem, helping to improve and strengthen the product:
· Take emergency response and solve customer’s production requirement.
· Manufacturing process updates per failure analysis.
· Modifications to supplier chain according to specifications.
We guarantee that the quality problem will not cause the customer to stop the production line; The same quality problem won’t happen again.